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All 5 →How a Small Product Sync Automation Changed Onboarding at Scale
PostsHow a Product Sync Automation Project Transformed Customer Onboarding When people think about impactful engineering work, they often imagine distributed…
How We Stopped Tenants From Hogging the Job Queue - Tenant-Level Parallel Job Limiting in Sidekiq
PostsThe Context: What is Commerce Connect? At Casa Retail AI, we have an internal platform called Commerce Connect (CC) . Commerce Connect acts as the central…
Ticket Desk: A Multi-Tenant CRM Helpdesk at the Heart of Retail
PostsWhen people picture a ticketing system, they usually imagine a basic support inbox — customer sends a message, agent replies, ticket closed. What we…
How We Increased Campaign Speed by 10x: Overcoming Third-Party API Bottlenecks
PostsWhen you build a multi-tenant SaaS product, integrating with third-party providers is inevitable. But what happens when their latency becomes your bottleneck?…
How We Saved Money and Prevented "Ghost" Messages by Respecting Telecom Quiet Hours
PostsBuilding an automated marketing platform comes with technical challenges. But sometimes, the biggest challenges aren't technical. They are regulatory. At Casa…